@copilot Instead of adding a column with the portal URL for the case, make the case number a clickable hyperlink. Text should remain the case number, and if there is a portal case number (case was found in the portal), then associate it with the portal URL and make it a hyperlink.

@copilot Instead of adding a column with the portal URL for the case, make the case number a clickable hyperlink. Text should remain the case number, and if there is a portal case number (case was fou...

Updated in commit c610aac. The export now keeps the displayed text as the case number and applies the hyperlink directly to the Case Number cell when a portal caseId exists. I removed the added Case URL column and adjusted the export tests accordingly.

@copilot It looks like the feature works, but there is no visual identifier in the spreadsheet to indicate that there are hyperlinks. Does the styling need to be applied, explicitly or is there a default that can be used? I'd expect blue, underlined text for hyperlinks and the standard text style, if not.

@copilot It looks like the feature works, but there is no visual identifier in the spreadsheet to indicate that there are hyperlinks. Does the styling need to be applied, explicitly or is there a defa...

Implemented in commit d804010. I now explicitly apply hyperlink font styling on linked Case Number cells (color: 0563C1 + underline: true) in addition to the hyperlink target, so spreadsheet clients can show a clear visual indicator similar to standard hyperlink styling. This is a backend export-only change (no in-app UI surface changed).

@copilot I deployed these changes , but the case number links still did not show link-like formatting.

@copilot I deployed these changes , but the case number links still did not show link-like formatting.

Updated in commit ff31b0c. I switched linked case-number cells to use an Excel HYPERLINK(...) formula (and kept link target metadata), which should make spreadsheet clients render them with native hyperlink styling more reliably. I also added test coverage for formula escaping edge cases. No in-app UI changed (export-file behavior only).

@copilot I see the HYPERLINK formula, but the text is still not formatted.

@copilot I see the HYPERLINK formula, but the text is still not formatted.
<img width="531" height="160" alt="image" src="https://github.com/user-attachments/assets/3b7f6260-e40a-46b2-89cd-5f4fb4cab6...

Updated in commit 6d481cc. I now keep the HYPERLINK(...) formula and also persist explicit hyperlink styling by writing with cellStyles: true and setting the linked Case Number font to blue + underlined. This should make the hyperlink formatting appear in exported files instead of only showing the formula. Screenshot for context:

@copilot
You are being asked to fix the problem where hyperlinks in an xlsx file generated with the SheetJS xlsx package don’t look clickable in Excel (no blue color / underline). The underlying cause is that:

Excel doesn’t automatically style hyperlinks unless they are actual cell hyperlink relationships.

The default open-source/community xlsx package does not reliably write cell styles (cell.s).

Styling (color/underline) in the community version has no effect unless using a styling-enabled fork or SheetJS Pro.

✔️ Task

Generate instructions and example code for:

Correctly adding real hyperlinks via the l property (Hyperlink Relationship) instead of using an HYPERLINK formula.

(If applicable) optionally mention a styling-capable package like xlsx-js-style if the user needs custom visual styling.

🧾 Instructions to Generate

Your reply must include:

1. Explanation of the hyperlink behavior

State that SheetJS stores hyperlink targets in the cell object’s l key.

Note that Excel doesn’t automatically apply hyperlink formatting, and styling in the community xlsx package is not supported.

Example explanation:

In SheetJS, a hyperlink is defined on a cell via the l property:

ws["A1"].l = { Target: "https://example.com" };


Excel will recognize the hyperlink and make the cell clickable, but the default open-source writer does not reliably write visible styles (blue/underline).


---

### **2) Correct code pattern (preferred)**

Replace your current formula + styling approach with:

```js
const cellRef = XLSX.utils.encode_cell({ r: row, c: caseNumberColumn });
const cell = ws[cellRef];

if (cell && caseUrl) {
  cell.t = "s";                // text cell
  cell.v = caseNumber;         // display the case number
  delete cell.f;               // remove any formula
  cell.l = { Target: caseUrl }; // set hyperlink relationship
}

3) Optional: Use a style-capable package

If the user must visually style hyperlinks (e.g., blue + underline), include instructions to install and use a SheetJS fork with style support like xlsx-js-style:

npm install xlsx-js-style


Then generate a styled hyperlink cell:

cell.s = {
  font: { color: { rgb: "FF0563C1" }, underline: true }
};


Mention that this package does write styles to the file, unlike the community xlsx package.

4) Summary or troubleshooting tips

Add a short note like:

Don’t mix l and f for the same cell. Use one method (prefer l).

If styles still don’t appear, use the styling fork or SheetJS Pro.

🟡 Final Deliverable

Your output should be formatted like:

A short explanation of the issue

Correct code snippet(s)

Optional instructions for styling support

One or two brief bullet summary tips

That’s it — generate concise, clear, correctness-focused instructions for the user.

@copilot
You are being asked to fix the problem where hyperlinks in an xlsx file generated with the SheetJS xlsx package don’t look clickable in Excel (no blue color / underline). The underlying c...

Implemented in commit 5d7356d.

The export now uses real SheetJS hyperlink relationships (cell.l) and removes formula/style mixing. In the community xlsx writer, hyperlinks are clickable via l, but blue/underline styling is not reliably written from cell.s.

const cellRef = XLSX.utils.encode_cell({ r: row, c: caseNumberColumn });
const cell = ws[cellRef];

if (cell && caseUrl) {
  cell.t = 's';
  cell.v = caseNumber;
  delete cell.f;
  cell.l = { Target: caseUrl };
}

If you need guaranteed visual styling in output files, use a styling-capable package (e.g. xlsx-js-style):

npm install xlsx-js-style

cell.s = {
  font: { color: { rgb: 'FF0563C1' }, underline: true }
};

Tips:

• Prefer l for hyperlinks; don’t mix l and f on the same cell.
• For visible hyperlink styling with OSS tooling, use xlsx-js-style (or SheetJS Pro).

Screenshot reference:

@copilot Okay, well the community version of sheetjs does not support styling.
Switch the implementation to build using exceljs. Preserve all the existing behavior but reimplement with the new library.
Update or re-write tests accordingly.

@copilot Okay, well the community version of sheetjs does not support styling.
Switch the implementation to build using exceljs. Preserve all the existing behavior but reimplement with the new libra...

Implemented in commit 39ba960.

Export generation is now reimplemented with exceljs (instead of SheetJS community writer), preserving existing row behavior and making case-number hyperlinks/styling native through ExcelJS cell values:

• cell.value = { text: caseNumber, hyperlink: caseUrl }
• cell.font = { color: { argb: 'FF0563C1' }, underline: true }

I also updated dependency/lock files and rewrote the export handler tests to mock and validate the ExcelJS workbook API behavior.

Screenshot reference: